Services

We deal with reputable Canadian suppliers of quality products and make an effort to use local BC businesses when possible and if in the best interest of our clients. We sell and service various assistive listening devices (ALDs), custom hearing protection, swim plugs, amplified telephones, Bluetooth devices for hearing aids, and more.

Visit our suppliers section to access manufacturers' websites directly for more detailed information about their specific products. Ask us any questions you may have about any services or products that interest you!

Better hearing starts with a properly administered, thorough, audiological evaluation. Incomplete, or poorly conducted, hearing tests can lead to misdiagnoses and/or unsatisfactory hearing aid fittings.

Comprehensive audiological assessments routinely include: case history, otoscopy, tympanometry, acoustic reflexes and reflex decay, puretone audiometry (both air and bone conduction; all inter-octave frequencies), speech audiometry, most-comfortable and uncomfortable listening levels. Additional site-of-lesion tests are added when indicated.

All of our hearing evaluations are conducted by a Registered Audiologist, which is a requirement of certain third-party payers. Children as young as 24-months old are welcome (younger if the child's tolerance level for test procedures permits).

No two ears are alike! Hearing aid recommendations and prescriptions are not just based on a person's hearing loss. A person's lifestyle and specific listening needs must be considered.

The capabilities and features of hearing aids that best suit an individual's specific hearing loss and lifestyle needs vary from person to person. This is why having access to a wide variety of manufacturers and devices is so important - they do differ.

We use Verifit by Audioscan Speechmap Fitting System to conduct real-ear probe-microphone verification measures (REM) to objectively determine how hearing aids are performing while a client is wearing them. Real-ear verification measures are more sophisticated and accurate than testing hearing aids while worn inside a sound booth (called sound field testing). With all the advances in hearing aid technology, and the features available, sound field testing cannot fully assess how those features are performing - REM is the industry-preferred method.